Best practices

24sessions offers a powerful API for multiple purposes. The API is often used for:

• Creating custom booking forms
• Visualizing data in a Business Intelligence tool
• Embedding 24sessions in your CRM or other tool

∞ Scheduling new video calls

Scenario when the video call is created for the particular user:

1. Retrieve access token
2. Request user list to get ID of the user for whom the new video call is being scheduled.
3. Request available time slots for the chosen user.
4. Request meeting type list to get ID of the meeting type for which the new video call is being scheduled.
5. Create a meeting with the chosen user, meeting type and time slot.

Scenario when the video call is created for some time slot:

1. Retrieve access token
2. Request available time slots for all empoyees. Get the available user ID.
3. Request meeting type list to get ID of the meeting type for which the new video call is being scheduled.
4. Create a meeting with the chosen user, meeting type and time slot.

∞ Minimum request data for creating new meeting

{
    "date": "2022-01-18T14:00:00+00:00",
    "status": "scheduled",
    "description": "Some optional description of the meeting context (purposes, topics etc.)",
    "user": {
        "@id": "/users/123"
    },
    "guest": {
        "name": "Guest Name",
        "email": "guest.name@example.com"
    },
    "type": {
        "@id": "/meeting_types/2"
    }
}